Silver Creek Solutions LLC

Flow management for coverage, energy and risk.

Things stall. A claim, a contract, a bill, a program that is not performing. We take what is stuck, unclear or unmanaged and move it to a resolution, for the customers who come to us and the partners who stand behind them.

What flow management means

We handle the space between the problem and the outcome.

Every customer arrives with something that needs taking care of. Every program has volume that has to land in the right place, at the right time, on the right terms. Between those two points there is intake, placement, servicing and follow-through, and that is where most things go wrong.

That is the work we do. Customers experience it as one team that picks up the phone and sees the matter through. Administrators and program partners experience it as clean origination, accurate enrollment, disciplined remittance and reporting they can rely on.

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Our businesses

Three lines of business, one standard of care.

Energy

Energy Sales

We help commercial and residential customers review their energy options and move to the supplier and structure that fits how they actually use power.

Supplier relationships, enrollment and account management.
Protection

Auto and Home Warranty Sales

Protection plans for vehicles and homes, placed through a network of plan administrators. Customers get a clear explanation and a team behind them after the sale.

Distribution, enrollment, servicing and client care.
Risk

Reinsurance Programs

We build and support reinsurance programs alongside our administrator partners, structured so that risk sits with the parties best placed to carry it.

Program design, participation and performance reporting.

Standards

How we hold ourselves to account.

01

Precision

The details are the work. Contracts, enrollments and payments are handled correctly the first time, and corrected openly when they are not.

02

Accountability

Every file has an owner. A customer or partner always knows who is responsible and what happens next.

03

Compliance

We follow the rules that apply to our industry and choose partners who do the same.

04

Continuity

Service does not end when the sale closes. Our client care team stays with the account.

Our websites

Each brand has one job.

Customers should never have to sort through things that do not apply to them. Each Silver Creek website is built for a single purpose, and each one connects back to the same team.

Questions

Straight answers, in one place.

How does a partnership start, who issues the plans, what does flow management actually cover? Our FAQ answers the questions we hear most from customers, administrators and prospective partners.

Read the FAQ

Have something that needs managing?

Administrators, carriers, suppliers and sales organizations are welcome. Tell us what you are working on and we will take it from there.

Start a conversation